Products / OrderBot

OrderBot Early access

An AI assistant that takes customer orders on WhatsApp, chat and phone in Hindi and English, confirms every detail with the customer, and passes clean orders to your team or your ERP.

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How it works

From first contact to done

  1. Customer reaches out. By WhatsApp, chat or a phone call.
  2. Bot takes the order. Understands items and quantities in the customer's language.
  3. Customer confirms. A clear summary is read back or sent for approval.
  4. Order is delivered to you. Into your ERP, DMS or order sheet, ready to process.
Order on WhatsApp
Bhaiya 2 carton Brand X biscuits aur 5 packet namkeen bhej do
Sure. 2 cartons Brand X Biscuits and 5 packets namkeen (200 g). Total Rs 3,150. Shall I confirm?
Haan confirm
Order confirmed. Delivery tomorrow.

Illustrative example of the experience.

Features

What is inside

Understands how customers talk

Handles product nicknames, brand names, mixed Hindi-English and quantities in cases, packs or pieces.

Catalogue matching

Matches what the customer says to the right item, price and scheme from your product list, and asks when unsure.

Confirmation before submit

Reads back the full order with totals and gets a clear yes, which cuts disputes and wrong deliveries.

Re-order suggestions

Suggests the items a customer usually buys so repeat orders take seconds.

Human hand-off

Unusual requests go to your team with the conversation attached, instead of being guessed.

ERP / DMS and Google Sheets

Confirmed orders are pushed into your system by API or import, and failed pushes are retried and flagged.

Want to see OrderBot?

Call +91 93153 90840 or write to info@intellivane.com.

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